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Frequently Asked Questions

  • What ages do you work with?
    We gladly work with individuals ages 7 and up.
  • Who is Jeannette Farmer, and what are her qualifications?
    Jeannette Farmer is a Licensed Clinical Mental Health Counselor Associate in the state of North Carolina (License No. A18245). She holds a Master’s degree in Elementary Education from East Carolina University (2012) and a Master’s degree in School Counseling from Liberty University (2021). Jeannette is also a licensed school counselor, specializing in child and teen counseling, as well as Cognitive Behavioral Therapy (CBT) for clients of all ages.
  • What is Cognitive Behavioral Therapy (CBT)?
    Cognitive Behavioral Therapy (CBT) is a widely used and evidence-based therapeutic approach that helps individuals identify and challenge negative thought patterns that contribute to emotional distress. CBT empowers clients to develop healthier ways of thinking and behaving, leading to improved emotional regulation and coping skills. It is one of Jeannette’s preferred approaches for both adults and children.
  • Do you offer virtual counseling sessions?
    Yes, we offer both virtual and in person therapy
  • How do I know if I need counseling?
    Counseling can be beneficial if you are: Struggling with persistent feelings of anxiety, depression, or stress Experiencing difficulty managing emotions or behavioral issues Facing significant life transitions or relationship challenges Dealing with grief, loss, or unresolved trauma Seeking personal growth, clarity, or emotional support Even if you're unsure, it's okay to reach out for an initial consultation to explore whether counseling might be right for you.
  • How long does each counseling session last?
    Sessions typically last 50 to 55 minutes. However, the length of sessions may vary based on the individual needs of the client and the type of service provided.
  • How many sessions will I need?
    The number of sessions varies depending on the individual's goals and the nature of the challenges being addressed. Some clients find significant improvement after just a few sessions, while others may benefit from ongoing support over a longer period. Jeannette will work with you to develop a treatment plan that fits your unique needs.
  • Is counseling confidential?
    Yes, your privacy is our priority. All information shared during counseling sessions is confidential and protected by professional ethics and legal guidelines. There are a few exceptions required by law, such as situations involving harm to yourself or others, child abuse, or a court order, but Jeannette will discuss these exceptions with you during your first session.
  • How do I schedule an appointment?
    You can easily schedule an appointment by: Filling out the contact form on our website Calling or emailing our office directly We will work with you to find a time that fits your schedule.
  • What are your rates, and do you accept insurance?
    Yes, we accept BCBS, Aetna, WellCare, Cigna, MedCost and UHC Our insurance rates: Initial Intake: $175.00 Hourly session: $150.00 Self-pay: $125
  • What if I’m not sure counseling is right for me?
    It’s completely normal to have questions or uncertainties about starting therapy. You can schedule an initial consultation to discuss your concerns and explore whether counseling is the right fit for you. Jeannette is here to guide you through the process and help you make an informed decision.

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CONNECT WITH US

​Mon-Thurs 9 AM - 5 PM
Fri. 9 AM-12PM

CONTACT

LOCATION

Here to Heal Counseling, PLLC

110 E. Arlington Blvd. Ste S.

Greenville NC 27858

 

IN CASES OF CRISIS

We are not available for immediate intervention. Please call the appropriate agency in case of crisis.

Suicide and Crisis Hotline - Call 988
Mobile Crisis - 1(866)437-1821


 

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